Privacy Policy
Last updated: June 3, 2026
PNW Universal Cleaning Services ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. By using this site or submitting a booking request, you agree to the practices described here.
Information we collect
We only collect information you choose to give us:
- Booking requests: your name, phone number, email address, service address, the service and options you select, your preferred date and time, and any notes you add.
- Mailing list: the email address you submit when you sign up for news and offers.
- Basic technical data: our hosting provider may automatically log standard request information (such as IP address and browser type) for security and performance. We do not use advertising trackers.
How we use your information
- To respond to and schedule your cleaning, confirm appointments, and provide our services.
- To contact you about your booking by phone, text, or email.
- To send occasional newsletters and offers — only if you opted in. You can unsubscribe at any time (see below).
How your information is handled
Form submissions on this site are delivered to us by email through a third-party form service (Web3Forms), which transmits your message to us and does not sell your data. We do not sell, rent, or trade your personal information to anyone. We share it only with team members who need it to deliver your service, or where required by law.
Data retention
We keep booking information for as long as needed to provide and account for our services, and mailing-list addresses until you unsubscribe.
Your choices and rights
- Unsubscribe: reply "STOP" or "UNSUBSCRIBE" to any marketing email, or email us at pnwuniversalcleaning@gmail.com.
- Access or deletion: contact us to ask what information we hold or to request its deletion.
- Washington residents have rights regarding their personal data; contact us to exercise them.
Children's privacy
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Contact us
Questions about this policy or your data? Reach us at pnwuniversalcleaning@gmail.com or (509) 263-7799, Spokane, WA.